Please read these terms and conditions carefully before using our video editing services. By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, you may not use our services.
1.1. "Company" refers to João Mimoso Bernardo, Unipessoal Limitada, a registered video production service provider based in Portugal, also referenced as frameforge throughout this document.
1.2. "Services" refers to the video production services provided by the Company to its clients.
1.3. "User" refers to any individual or entity that accesses or uses the Services provided by the Company.
2.1. By accessing or using our Services, you agree to be bound by these terms and conditions.
2.2. If you are using our Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these terms and conditions.
3.1. The Company offers different subscription plans, including Monthly, Quarterly, and Yearly plans.
3.2. Users who have subscribed to the Monthly plan have the option to cancel or pause their subscription at any time.
3.3. Users who have subscribed to the Quarterly or Yearly plan are committed to the full term of their subscription and cannot cancel before the subscription period ends.
4.1. In the event that a user cancels their Monthly subscription plan, and they have a remaining period (e.g., 2 weeks) before the next billing cycle, they can utilize the remaining period at any other point in time.
5.1. The Company utilizes third-party software, including music licensing platforms, stock footage providers, and effects libraries, to source content for video production purposes.
5.2. The Company makes reasonable efforts to ensure that the content sourced from third-party software is copyright-free or appropriately licensed for use in client videos.
5.3. In the event that a client experiences copyright issues with content sourced from third-party software, the Company will provide assistance and attempt to resolve the matter by contacting the respective third-party software company.
5.4. The Company shall not be held responsible or liable for any copyright issues arising from the use of content sourced from third-party software. It is the client's responsibility to ensure that they have the necessary rights and permissions for all content provided to the Company.