This Privacy Policy explains how João Mimoso Bernardo, Unipessoal Limitada (frameforge) collects, uses, and protects the personal information of our customers when they use our video production services. We are committed to maintaining the privacy and confidentiality of the information entrusted to us. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1.1. Personal Information: When you use our video production services, we may collect personal information such as your name, email address, billing address, and payment information. We collect this information solely for the purpose of providing our services and processing payments.
2.1. We use the personal information we collect to provide our video production services, process payments, communicate with you, and respond to your inquiries or requests.
2.2. We may use your email address to send you promotional materials, updates, or newsletters related to our services. You have the option to opt-out of receiving such communications by following the instructions provided in the email.
2.3. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3.1. We use a third-party payment processor, Stripe, to securely process payments for our services. When you make a payment, your payment information is transmitted directly to Stripe, and we do not store or have access to your sensitive payment details.
3.2. Stripe's collection and use of your personal information are governed by their own Privacy Policy. We recommend reviewing Stripe's Privacy Policy to understand their practices regarding the collection and processing of payment information.
4.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6.1. You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us using the contact information provided below.
7.1. We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the updated Privacy Policy will indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically for any updates.